Mercure Jakarta Pantai Indah Kapuk Hotel, Jakarta
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Key details
About the Hotel
Jalan Pantai Indah Kapuk Kamal,
Jakarta,
Indonesia,
Jakarta
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege Twin Room
Max:
2 persons
260 sq. feet
Bed options:
2 Single beds
Coffee machine
room details
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King Suite
Max:
2 persons
540 sq. feet
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
room details
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Privilege King Room
Max:
2 persons
260 sq. feet
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
room details
Check Prices
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Children
- Cribs
- Baby stroller
- Children's buffet
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Aqua park
- Sun terrace
- Spa & wellness center
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Jalan Pantai Indah Kapuk Kamal,
Jakarta,
Indonesia,
Jakarta
Map view
Jalan Pantai Indah Kapuk Kamal,
Jakarta,
Indonesia,
Jakarta
City landmarks
Jl. Pantai Indah Barat No.1
Waterbom PIK
1.0
mi
Jl. Pantai Indah Barat no. 1 Pantai Indah Kapuk
Waterbom Jakarta
1.3
mi
Pantai Indah Kapuk Street
Mesjid Taman Wisata Alam
2400 ft
7 Jalan Katamaran Indah 1 RT.7
Kawasan Ekowisata Mangrove
1.3
mi
Pantai Indah Timur
Akses Hutan Lindung Angke Kapuk
4500 ft
Blok Rawa Gabus
Makam Keramat Sironda
1.3
mi
Forest
Mangrove Forest
2.0
mi
Island
Tidung Island
2.2
mi
Amusement Park
Palm Bay Water Park
2.8
mi
Nature reserve
Muara Angke Wildlife Reserve
2.7
mi
Jl. Utama Raya No.47
Playhouse
3.0
mi
Nearby
Parks
Taman Wisata Alam "Mangrove"
400 ft
Shopping Area
PIK Avenue
400 ft
Jl. Garden House Kamal Muara
Alam Angke Kapuk Nature Park
400 ft
pik
Masjid Tmn Wisata Angke
400 ft
Jl. Pantai Indah Kapuk PIK Avenue Mall 3rd floor
FLIX Cinema
400 ft
Restaurants
Nsntr
100 ft
Pantai Indah Kapuk Boulevard Mercure Jakarta Pantai Indah Kapuk
Bara
700 ft
Jl. Pantai Indah Kapuk Boulevard PIK Avenue Mall
Jalan Tua Kong Lau Lim Mee Pok
600 ft
Ruko Cordoba blok A No.17
Smokey Ribs
800 ft
Ruka Crown Golf Mediterania Blok B No. 10-11 Pandai Indah Kapuk
Ying Thai
1100 ft
Jl. Marina Indah Raya block B no. 8-9 Bukit Golf Mediterania Ruko Crown Golf
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
6.0
Location
8.8
Service
6.0
Dining
5.8
Linda
United States of America,
March
2025
6.0/10
Overall, my stay at Mercure Jakarta Pantai Indah Kapuk had its ups and downs. I appreciated the hotel's strategic location connected to a mall, which made dining and shopping convenient. However, I encountered several issues with room quality, such as hot water problems and limited space. The breakfast options were decent, but the menu could use some expansion to enhance the dining experience.
Rooms
5.0
The rooms felt a bit cramped, and I had issues with water pressure and hot water during my stay. I expected better amenities for the price, and the bathroom setup was surprisingly cramped without any bathtubs. Overall, my comfort was compromised due to these issues.
Service
6.0
The front desk staff were friendly and accommodating, which I appreciated during my stay. However, there were moments when my requests for additional toiletries went unaddressed. Overall, the service was a mix of helpfulness and missed opportunities.
Location
9.0
The hotel's location is excellent, as it's directly connected to PIK Avenue Mall. This made it easy to enjoy various restaurants and shops right at my doorstep. I felt safe in the affluent area surrounding the hotel, which was great for my visit.
Dining
6.0
Breakfast offered a decent selection of items, although I found the menu to be somewhat limited. The flavors were pleasant, but I hope for a more extensive buffet or additional breakfast options in the future.
Facilities
5.0
The hotel provided basic amenities such as room service and housekeeping, which were satisfactory. However, the issues with water pressure and air conditioning during my stay detracted from the experience.
Lauren
United States of America,
November
2024
6.2/10
I had a mix of experiences during my stay at Mercure Jakarta Pantai Indah Kapuk. While I appreciated the friendly front desk staff and the location connected to PIK Avenue mall, I faced several issues with my room that affected my overall enjoyment. My stay was positive in some aspects, but the service, especially at the bistro, and the issues with room amenities left me wanting more.
Rooms
6.0
My room was quite small and felt a bit gloomy. Despite being labeled a privilege corner room, it lacked the space I expected, especially for three people. Additionally, I encountered water pressure issues and slow hot water.
Service
5.0
The front desk staff were very accommodating, but my dining experience was disappointing. I faced long wait times at the bistro, with limited menu options and unprofessional staff behavior during my meal.
Location
8.0
The location is excellent, directly connected to PIK Avenue mall, making it convenient for dining and shopping. Plus, it's not too far from the airport, which is a great perk.
Dining
5.0
Dining at the bistro was lackluster. The menu items were limited, and the food took a long time to arrive. I expected better quality for the price.
Facilities
6.0
The hotel provided basic facilities like room service, dry cleaning, and valet parking, which were satisfactory. However, the overall maintenance could be better, considering the issues I faced.
Eddie
United States of America,
November
2024
7.2/10
I had a really pleasant experience at Mercure Jakarta Pantai Indah Kapuk. The hotel's location is fantastic, being connected to a mall and just 30 minutes from the airport. The staff were friendly and provided a great level of service. However, there were a few issues with the room, particularly with the power sockets and lighting.
Rooms
7.0
The room was clean and the bed was comfortable, but the lighting felt too dim and the power sockets were a hassle to use. I had trouble plugging in my travel adapter.
Service
9.0
The staff were professional and accommodating. Miss Dewi Febry at check-in was especially friendly, and I appreciated the late check-out arranged by Mr. Aper.
Location
9.0
The hotel is ideally located next to PIK Avenue Mall, making it super convenient for shopping and dining. Plus, it’s not far from the airport.
Dining
8.0
I enjoyed the room service, especially the tasty oxtail soup. Breakfast options have improved since my last visit, but some items felt a bit pricey.
Facilities
7.0
The pool area was nice, and it felt secure as health protocols were followed diligently. However, I did wish there were better lighting options in the room.
Edward
United States of America,
November
2024
6.2/10
My recent stay at Mercure Jakarta Pantai Indah Kapuk left me with mixed feelings. On one hand, the hotel is conveniently located near the airport and a shopping mall, making it a good choice for a quick stay. However, the room's size was quite small, and I experienced some issues with noise and the bathroom facilities that could use improvement.
Rooms
6.0
I booked a privilege room which was essentially a corner room at 24sqm. While it was suitable for a short stay, movement felt cramped, especially with three people. The room showed signs of wear, particularly on the furniture.
Service
5.0
Check-in was smooth, and the front desk staff were welcoming. However, my dining experience at NSNTR Bistro was disappointing due to poor service and long wait times for food.
Location
9.0
The hotel's location is excellent, just 30 minutes from the airport and right above a commercial center. This makes shopping and dining convenient.
Dining
5.0
I found the dining options limited and the prices didn’t match the quality. The breakfast experience wasn't as good as expected, and options were lacking.
Facilities
6.0
Basic facilities were available, though the weak water pressure and slow hot water in the bathroom were drawbacks. The pool area looked inviting but I couldn’t utilize it during my short stay.
Marie
United States of America,
October
2024
5.6/10
I had a mixed experience at Mercure Jakarta Pantai Indah Kapuk. On the positive side, the location is great, with direct access to a shopping mall, and the staff were friendly and accommodating. However, I faced several issues, including poor water pressure and a slow-flushing toilet during my stay. Overall, I would rate my experience as decent, but some improvements are definitely needed. 😐🌟
Rooms
6.0
While the King Suite I stayed in was spacious and clean, I encountered issues like slow water flow in the shower and weak shower pressure. The room was well-appointed but could use some updates to address wear and tear.
Service
5.0
Reception staff was friendly and my check-in went smoothly, but the lack of attention to detail in room maintenance and the long wait for housekeeping could improve.
Location
9.0
The hotel is conveniently located next to a shopping mall and food street, which was a huge plus and made dining easy.
Dining
5.0
I found the dining options to be limited, especially at the on-site restaurant where I experienced poor service and a lack of available menu items.
Facilities
5.0
While the amenities were adequate, the overall condition of the facilities, such as the water quality and air conditioning, need significant improvements.
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